New users: Learn about creating a new account and enrolling in auto-pay.

For support: email MunicipalBilling@cityofmadison.com. Please include your name, address and phone number.

Fees: Checking and savings accounts (eCheck) have no fee.  Credit and debit card payments have a $2.95 service fee. 

Due to updated payment processing security checking and savings accounts (eCheck) must contain only numeric values, special characters (e.g. dashes or spaces) will cause the payment to fail.