New users: Learn about creating a new account and enrolling in auto-pay.

For support: email MunicipalBilling@cityofmadison.com. Please include your name, address and phone number.

• Checking and savings accounts (eCheck) have no fee.

• Debit and credit cards have a $2.95 service fee.

• Checking and savings accounts (eCheck) can only contain numeric values. 

• The zip code entered for a debit or credit card payment must match the card's billing address zip code.